The office manager, Margaret is extremely knowledgeable and very easy to work with.. She explained the process of getting a stair lift for our home in a simplified way. The installer was very efficient and professional. I would strongly recommend Safe Mobility.
Alice Hoffmann
Safe Mobility did a wonderful job with informing me about the stairlift and install. They were also very accommodating with appt times as I had to reschedule several times. Lisa was very friendly and courteous. George was an absolute patient man with my decision making for the stairlift. Great company, great people and great product!! If you are in need of a stairlift use this company for sure!!
Arlene Yanogacio
Michelle was so helpful when explaining the options to us for a stairlift. She gave us a very fair price and once we decided to purchase, she and George were at our home within 48 hours to install it. They did a wonderful job and I would recommend Safe Mobility to anyone looking for a stairlift. A++ !!!
Josh Bramnick
I contacted Safe Mobility on a Friday afternoon, I received a phone call a short time later from Michele. I explained our situation and what we needed. Michele met with us on Saturday and out new stair lift was installed the following Friday. Michele was a pleasure to work with. The installer, George, was professional and completed the job to our satisfaction in less than 2 hours. We are so thankful to find such a great company to work with!
Mickey Lawrence
I had a great experience with safe mobility! Called them up and got someone right away, and explained my mother's needs now that she is having trouble getting around. They scheduled a time to check out my mother's house to see what could be installed and were up front and clear about our options. Now my mother can use her upstairs bedroom again instead of staying in the first floor all of the time!
John William Blakely
I Would like to recommend safe mobility to anyone looking for a stair lift. From the first phone call To the call back from Michelle they were very efficient and friendly and caring. Michelle came out to give me a price quote and then it was followed up by Lisa. I really liked what I saw. They went above and beyond to have this installed in time for my mom’s homecoming. George was the installer he came out and was very courteous, clean and professional the job was done perfectly!! I am very happy with the whole experience.
Rosemary
I had been looking to have a stairlift installed since my 94 year old mom had surgery and can no longer climb stairs. They are super expensive! However the guy from this company called and explained to me they have refurbished simple ones and if I don’t need it any more they will buy it back! Great service, he told me to give him a day in advance and voila! He installed it in like one hour! It works great and my mom loves it!!!
Despina Kouiri
From start to finish we were beyond happy with sales and installation of our unit. Michelle did not try to influence our choice. She was honest and friendly and very well informed. She is helpful and kind. I NEVER expected that from a company rep. She is the face of the company. They are lucky to have her. The installers came on time. The install was quick, quiet and expert by men who know their jobs. I urge anyone who needs the product NOT to be sucked in by the slick commercials on TV and by other local companies. You could never get better sales, installation, pricing and customer service than by this company. FIVE STARS!
Lio Nizmi
Michelle and Safe Mobility were terrific. She was very knowledgeable and very able to describe the stairlift and its installation. She also responded very quickly when we asked her to contact us. The installation of the stairlift was a totally problem free experience. You could tell that the installer had a great deal of experience and he could not have been friendlier. He was also willing to take the time to explain the use of the stairlift to me and how to best contribute to its maintenance. It was a real five star experience. The stairlift has been working flawlessly since it was installed two weeks ago.
Michael Cannon
I highly recommend Safe Mobility! It has been a fantastic experience from my very first inquiry to receiving the final follow-up call from Lisa after the install. We had so many questions about the warranty and pricing, but she was patient and thorough in answering all of our questions, and very quick to respond. Also, George was wonderful too! He was friendly yet professional and was very kind to my elderly parents. He was meticulous in the install. We could not have expected a more seamless and pleasant experience. Again, I would highly recommend them for anyone looking for a stairlift.
J K
Michele from SAFE Mobility came out to give me an estimate. She was as kind in person as she had been when she answered the phone and set up the appointment. She listened to my personal requirements and came up with a solution that turned out just perfectly. She was not a salesperson, but rather a person who wanted to help me find a safe, cost effective and timely solution to my immediate issue. I would highly recommend SAFE Mobility and if I ever move and need another stair lift there is only one company I will call. Thank you Michele!
J Duffy
I very happy with my chairlift and my experience with SAFE Mobility. Michelle was exceptional and I was very pleased with the installers. I would highly recommend this company.
Gail Costa
The experience itself it was great George was very good nice and respectful, plus cleanup was great we love the chair works like a dream I highly recommend Safe Mobility
Joan Myer
An absolute pleasure to work with. Michelle is fabulous and the customer service has been outstanding. There were a few glitches (manufacturing end, not Safe Mobility end) but they went above and beyond to make it right! And their prices were better than everyone else we contacted!
Jodi Shaw
Excellent company from the sales to the installer. I would recommend them. Michele was excellent to work with. She explained the lifts she has and got me the one to fit my needs. I highly recommend them. George the installer was very patient and courteous. Poor man had to dismantle the old Bruno lift I had from the top of the stairs where stopped working. He kept his cool and he moved it without my issues. Also cleaned up when job was finished.
Thelma French
Excellent equipment. Sales person Michelle is thorough, thoughtful, caring and most competent. The installation person, George, was courteous, thorough precise and adept. All the other companies should take lessons from these folks. This company is a "Class Act"
Ed Campanella
I Would like to recommend safe mobility to anyone looking for a stair lift. From the first phone call To the call back from Michelle they were very efficient and friendly and caring. Michelle came out to give me a price quote and then it was followed up by Lisa. I really liked what I saw. They went above and beyond to have this installed in time for my mom’s homecoming. George was the installer he came out and was very courteous, clean and professional the job was done perfectly!! I am very happy with the whole experience.
Rosemary Arndt
Thank you SAFE Mobility. I had you install and actually remove & put the $11,000 Acorn stairlift on the lawn and called the junkman! Your Service is affordable and I may never even need it! Your price was 1/3 of Acorns! I made the right decision calling Michelle from Hackettstown Safe Mobility! I will be buying a Safe Mobility Scooter in the very near future!
Carol King-Archibald
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